Privacy Policy

Effective Date: February 3, 2026

At Chapin Storage Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services, including SMS communications.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information: Name, phone number, email address, billing details, and other information you voluntarily provide when making an inquiry, reservation, or payment.
Non-Personal Information: Browser type, device information, IP address, and website usage data collected through cookies or analytics tools.

2. How We Use Your Information

We may use your information to:

Process reservations and payments.
Respond to customer inquiries.
Improve our website and services.
Send important updates, invoices, facility notifications, and SMS messages.
Comply with legal and regulatory obligations.

3. SMS Messaging, Consent, and Opt-Out

By providing your mobile number, you agree to receive SMS messages from Chapin Storage Co. Message and data rates may apply.

Opt-In: You may opt in to receive SMS messages by providing your mobile number through our website or other communications.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message, or by contacting us directly.
Help: For help, reply HELP to any message or contact us using the information below.
Consent is not a condition of purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not sell or rent your personal information. We do not share information for marketing purposes.
We may share your information only in the following cases:

With trusted third-party service providers (such as payment processors) who assist us in operating our business.
If required by law, regulation, or legal process.
To protect the safety, rights, or property of our business, customers, or others.

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality and user experience.
You can disable cookies in your browser settings, but some features may not work correctly.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from children under 13.

9. Your Choices

You may update or request deletion of your personal information by contacting us directly.
You may opt out of promotional emails by following the unsubscribe instructions included in those communications.
You may opt out of SMS messages by replying STOP or contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:
Email: [email protected]

Phone: (912) 617-8673
Mailing Address: 5390 Laurel Island Pkwy Kingsland, GA 31548